Do we need an LMS yet?
Recognise the point where informal learning needs more structure.
Open the guideIf training relies on managers, shared folders and spreadsheets, identify what is becoming difficult before choosing a new system.
Recognise the point where informal learning needs more structure.
Open the guideCompare an LMS, onboarding software and a knowledge base.
Open the guideCheck which tasks a system removes and which still need an owner.
Open the guideCheck what your existing tools can already do before buying another system.
| Your problem | Capability to consider | What it provides |
|---|---|---|
| Assignments, records or compliance are hard to track | LMS | Structured learning, assignments, completion tracking, reporting and compliance. |
| New starters need coordinated tasks and guidance | Onboarding software | Guided employee journeys, tasks, communications and new-starter coordination. |
| Repeated questions and knowledge sit with individuals | Knowledge base | Searchable operational knowledge, SOPs and reusable guidance. |
| Learning should connect to existing people data | HR-suite learning | Learning capability already connected to your wider people platform. |
| Regulated training needs specialist evidence | Compliance platform | Specialist regulated or mandatory training and certification tracking. |
| Discovery and skills development need broader support | LXP & skills platforms | Broader discovery, skills, development and personalised learning experiences. |
Name the process that costs time, creates inconsistency or exposes risk.
Define the workflow and the person responsible for maintaining it.
Choose the outcome you will measure before paying for functionality.
Illustrative scenario: a growing team has complete policy documents, but new starters receive different tasks and managers cannot see completion. This is a decision example, not a reported customer outcome.
Decision: standardise the checklist, assign a process owner and test the existing HR tool’s task and completion features first. Consider an LMS when the need also includes repeatable courses, assessments or auditable learning records.
Proof of value: every starter receives the agreed tasks, managers can identify missing completions, and the owner can maintain the process without duplicate spreadsheets. Compare tools if the existing system cannot meet those requirements.
Compare the types of system